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  • A:

    Yes. For your convenience, Hacienda Encantada has a reservations call center at the resort where our agents will guide you through the booking process or help you with your room preferences.

    US Toll Free: 1-855-484-4790
    Within Mexico: 01-800-942-24-36

  • A: Yes. Our resort offers beautiful indoor and outdoor venues for your events, weddings and celebrations. We have an onsite event coordinator that will take care of the planning and all the details to ensure every moment is memorable. For more information, can call our toll free US number at 1-855-484-4790 or within Mexico at 01-800-942-24-36, You can also send an email to our event planning team at planner@haciendaencantada.com.
  • A: Yes, the resort offers shuttle service from and to Los Cabos International Airport, which is is about 45 minutes away in San José del Cabo. You can make your reservations at www.haciendaencantada.com or call the toll free US number at 1-855-484-4790 or within Mexico at 01-800-942-24-36.
  • A:

    While many beaches in Cabo have fierce waves and undertows, there are many amazing beaches in Cabo San Lucas where you can swim and snorkel. Our seaside resort is located on a rocky beach that is not good for swimming, however, we are a short walk or shuttle ride to beautiful Medano Beach, Cabo's most popular swimming beach.

  • A: Yes, we do offer babysitting services upon request.
  • A: We offer a European Plan and an All Inclusive Plan. Our signature all inclusive plan - Dine Out Privileges - offers unlimited food and beverages a la carte at our 9 resort restaurants and at select restaurants in the Golden Zone marina in downtown Cabo San Lucas. If you've booked a European plan, we also offer an All Inclusive Day Pass for purchase through our call center before your arrival or at check-in.
  • A: Hacienda Encantada is about 20 miles from Los Cabos International Airport in San José del Cabo. If your driving a car or taking private airport transportation it takes about 30 minutes and the shared airport shuttle takes 45 - 60 minutes.
  • A: The resort is about 7 kms to downtown Cabo San Lucas or about a 10 - 15 minute drive. We offer a guest shuttle that runs every two hours, from 8:30 am to 10:30 pm. There is a $5 USD charge per person per ride. If you get the Dine Out Privileges All Inclusive plan, our downtown shuttle is complimentary.
  • A: Sorry, Hacienda Encantada is not a pet friendly resort. 
  • A: Yes, we are a family friendly resort and offer a variety of fun activities for kids and adults. Our Activity Director will entertain you and your kids with endless activities, from lottery to cooking and cocktail classes, and pool volleyball. You can even learn to speak Spanish.